Cleaners Ilford is committed to protecting the health, safety and welfare of our employees, clients, visitors and members of the public who may be affected by our cleaning activities. We aim to maintain a safe and healthy working environment and to continually improve our health and safety performance across all services and locations in our operating area.
This policy sets out our responsibilities, the expectations placed on our staff and contractors, and the principles we follow in delivering safe and compliant cleaning services in homes, workplaces and commercial premises.
Cleaners Ilford accepts overall responsibility for ensuring that our operations are planned, managed and monitored in a way that prevents injury, ill health and damage to property. Management will provide appropriate resources, information, instruction and supervision to implement this policy effectively.
We will comply with all applicable health and safety legislation and recognised industry standards relevant to cleaning services. Where possible, we will exceed minimum legal requirements by adopting best practice procedures and promoting a proactive safety culture.
Every employee and contractor working with Cleaners Ilford shares responsibility for maintaining a safe working environment. All staff must:
Take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions while at work. Follow all safety instructions, training, procedures and site-specific rules provided by Cleaners Ilford and our clients. Use equipment, cleaning products and personal protective equipment only as instructed and report any defects or concerns immediately. Refrain from any behaviour that could compromise health and safety, including horseplay, misuse of equipment or working under the influence of alcohol or drugs. Report accidents, near-misses, hazards and unsafe conditions to their supervisor or manager as soon as possible so that appropriate action can be taken.
Cleaners Ilford conducts risk assessments for our cleaning tasks, premises and equipment to identify hazards and implement suitable control measures. These assessments are reviewed periodically and whenever there is a significant change in work activities, materials, locations or equipment.
Safe systems of work and method statements will be developed where the level of risk requires them. Staff are required to familiarise themselves with these instructions and to follow them at all times. Site-specific risks identified by clients or building managers will be taken into account in our planning and day-to-day operations.
We recognise that many cleaning products contain substances that can pose risks if not handled correctly. Cleaners Ilford will:
Assess the risks associated with the cleaning chemicals we use and implement appropriate control measures. Provide clear instructions on dilution, application, storage and disposal of products. Ensure all containers are clearly labelled and that safety data is available to staff. Provide suitable personal protective equipment such as gloves, eye protection or masks where required. Avoid unnecessary use of hazardous substances and seek safer alternatives where practical.
All equipment used by Cleaners Ilford, including vacuum cleaners, floor machines, ladders and other tools, must be fit for purpose, properly maintained and used only by trained personnel.
We will ensure that equipment is regularly inspected and serviced as required. Damaged or defective equipment must be taken out of use immediately and reported to a supervisor. Staff are not permitted to modify equipment or attempt repairs unless they are competent and authorised to do so.
Cleaning tasks often involve lifting, carrying, pushing, pulling and repetitive movements. To minimise manual handling injuries, Cleaners Ilford will:
Provide training on safe manual handling techniques and posture. Encourage the use of mechanical aids and equipment to reduce physical strain. Plan work to minimise unnecessary lifting or awkward movements. Expect staff to follow training, ask for assistance with heavy or awkward loads and report any discomfort or early signs of musculoskeletal issues.
Where risks cannot be fully eliminated by other means, personal protective equipment will be provided. This may include gloves, eye protection, masks, footwear or high-visibility clothing, depending on the nature of the work and the specific site.
Employees must use the equipment provided as instructed, keep it in good condition and report any loss, damage or defects immediately so that replacements can be arranged.
Cleaners Ilford will ensure that all staff receive appropriate induction and ongoing training related to health and safety, including safe use of chemicals and equipment, site procedures, emergency arrangements and accident reporting.
Supervisors and managers are responsible for monitoring working practices, correcting unsafe behaviour, and ensuring that staff understand and follow this policy. Additional training will be provided when new processes, products or equipment are introduced.
All accidents, incidents, near-misses and cases of work-related ill health must be reported promptly. This enables us to investigate causes, implement corrective actions and learn from events to prevent recurrence.
Staff working at client premises must familiarise themselves with the local emergency arrangements, including fire exits, assembly points and first aid provisions. In an emergency, the safety of people always takes priority over property or equipment.
Cleaners Ilford will monitor compliance with this policy through inspections, audits, incident reviews and feedback from staff and clients. Findings will be used to improve our processes, training and control measures.
This health and safety policy is reviewed regularly and updated as necessary to reflect changes in legislation, industry guidance, our services and client requirements. All changes will be communicated to staff so that they remain aware of their responsibilities.
This policy is made available to all employees, contractors and clients who request it. Management is responsible for its implementation, but every individual associated with Cleaners Ilford has a duty to support and uphold our commitment to a safe and healthy working environment.
By working together and following the principles set out in this policy, Cleaners Ilford aims to provide reliable, high-quality cleaning services while protecting the wellbeing of everyone affected by our work.
Take advantage of our cleaners Ilford that are always ready to help you at the best possible price!
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
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